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Support

We read every message. Email [email protected] and we'll get back to you, usually within two business days.

Common questions

Prayer times look off for my masjid. Open Settings → Prayer times to change the calculation method or Asr madhhab, or adjust any prayer by a few minutes. If your masjid publishes iqamah times, set it as your Main Masjid and Umma uses them.

The Qibla seems wrong. Move away from metal and electronics and wave the phone in a figure-eight to calibrate. Indoors, the camera view can help.

Automatic check-ins aren't working. Check-ins need location set to Always for Umma in your phone's settings, and Background App Refresh on (iPhone). If you'd rather not allow that, you can log a masjid visit by hand.

How do I cancel Pro? Subscriptions are managed by Apple or Google. On iPhone: Settings → your name → Subscriptions → Umma. On Android: Google Play → Profile → Payments & subscriptions → Subscriptions → Umma.

Can't afford Pro? Tap Can't afford it right now? on the Pro screen. No proof and no questions.

I want to delete my account. See how to delete your account.

I run a masjid. Tell us about your masjid and we'll help you claim your page.

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